Leslee
Wedding: 2/12/12
My dress was definitely my dream dress!! It was GORGEOUS!!! Everyone was in LOVE including my HUSBAND!!! :D Absolutely beautiful selection of dresses!!!
WeAreGs
Wedding: 2/4/12
I think this shop deserves an award for dealing with me. It's a very small dress shop on the mile that not many people know of. I found them on a whim when walking by and am so glad I did. Whenever I walked into the other stores I didn't feel comfortable and felt pressured to buy something. This dress shop was different and they always made me feel like family. I would call and always knew who I was talking to and they knew who I was. The first day I went in and tried on dresses I went with my mom, aunt, and my niece. They were picking things I did not like and I was getting so confused and frustrated about everything. Lili, one of the owners, picked up on this and actually kicked my mom and aunt out of the dressing room and had a heart to heart with me alone, it was then that she told me she had the perfect dress for me. When I put it on I lost it crying, it was perfect! I walked out and everyone started crying also. I owe my dream dress to her and can say nothing negative about a shop which always made me feel like family. My bridesmaids also got their dresses here and there was never an issue there either. I also want to add that the dress I bought was $300 more at a shop a few doors down! Talk about it being fate that I found Merlili... I love love love all the girls here!
littlemarie27
Wedding: 1/28/12
Amazing service and incredible selection of gorgeous gowns. The staff was so helpful and truly cared about how I was going to look on my big day. I would not take any chances when it comes to bridal gowns so go to the best!!!!!!
Kacie
Wedding: 12/30/11
I'm still kind of indifferent about the service I received EVERY time I went into the store. I have to say that my dress was one of a kind and I would not have found ti anywhere else...but with that said, it was a headache everytime I went in. For start, they are a small store with a great selection, but no coputer, no register, it's all paper and pen! That can get a bit tricky once people start scratching out on copies. There were tons of discrepancies and "he said, she saids." Overall, the women tried to help me but their boss was never in and could never be reached...which left us all very stressed and unsure.
Great dresses...poor service...I can't really sum it up any other...
shor98
Wedding: 12/23/11
My dress was beautiful. The staff were friendly. my dress came in on time and the alteration was done with care and thoughtfulness. The seamstress even came to the hotel after hours to bustle my dress for me.
celliem
Wedding: 7/1/11
I got a Kitty Chen Couture dress (they are the only authorized retailer of Kitty Chen in Miami) and although I went in roughly 5 months before my wedding, they got my dress to me in time complete with alterations. They even stayed open late one night so I could go for my fitting. Prompt, polite and so genuinely caring and excited for me. It was beyond my expectations.
We loved them so much my bridal party purchased their dresses from there as well.
I loved them and still adore my gown!!! :) I will definitely go back for any other formal event...
g8rchk
Wedding: 12/18/10
I was having a really tough day shopping for my dress. I didn't fit anything properly and people were trying to sell me something that I didn't really like. All this was going on when I went to Merlili and they made me feel fantastic!!! I was able to see lots of dresses and the girls calmed me down and helped me find what I wanted. I thought that the dress I wanted was going to be really expensive but it was very reasonable. The alterations department was able to change the dress that I picked out exactly the way I wanted and in a day! They were awesome :)
I also got my headpiece there and absolutely loved it!
Fritoz001 and Bryan
Wedding: 10/10/10
I wish I could give the a 5.0, because my dress was beautiful. There was just a big mix up with my fittings which ended up leaving my first and only fitting 4 days before the wedding, but it all turned out well, the dress fit great and bustled perfectly. So in the end, after a moderate amount of stress, things turned out good.
nat-carlos
Wedding: 9/4/10
Martha is one of the sweetest salespersons I had the pleasure of meeting. As you will see, not everyone is like this.
Martha and Lili make you feel very much at home. The store is quaint but be patient, you will be able to find the dress of your dreams. They listen and try to accomodate more than many other vendors do.
Natalia1946
Wedding: 4/10/10
My experience with Merlili was very mixed. This is the only negative review I am writing of my vendors- and it pains me to do it. But The reason for the low review is simple. Their alterations seamstress is horrible.
Initially I had a great experience with Merlili- the salesperson Marta was wonderful! She helped me, treated me and my mother like gold, and even picked out the dress I ultimately ended up buying! I love Marta to death.
However- after the sales process- the alterations process took over and it was awful.
The seamstress was cold, and downright rude at times.
First of all she only speaks spanish, and when I struggled to communicate with her in spanish she spoke to me with attitude. Not exactly thrilling during a bride's special time.
My first fitting went ok. But I told her to take in the bust more when she was pinning it because I am very petite and it was a strapless dress. She claimed she pinned it correctly.
The second fitting showed she had done anything but measure me correctly. The top of the gown stuck out off my chest like a shelf. Not only that but there were issues in the back with the slip riding up, and she didn't even do the bustle!
When I pointed out that more alterations were clearly needed she accused me of losing weight (which I didn't and I would have had to have lost 3 inches from each armpit for that to have been the cause..)
and she said she would charge me EXTRA for the additional alterations! Even though it was her mistake. Marta assured me they wouldn't but the damage was done- I had serious concerns about my dress.
My wedding was April 10- the seamstress refused to promise to have the dress done until April 1! That was more than a month after the second fitting! I repeatedly asked it to be done sooner and was told just to stop worrying, it would all be fine.
Well, it was partially fine. When I went in for the third fitting- the bust was fixed (though there was some puckering on the chest area.)
The slip problem had mostly been corrected. But the bustle was completely different than the one I wanted, and she had never bothered to call me to tell me she was changing it!
With so little time before the wedding, I just took the dress as is- afraid she would mess it up more.
Had Marta been in charge of the alterations- this review would have been a 5.
Keri
Wedding: 3/27/10
Wonderful wedding store, had all the choices to look for amongst rings. Very comforting and east to talk to staff, made finding the right ring easier. Would definitely recommend on their performance with us and helping us find a ring, I really appreciate it and am very happy I bought my ring from Merlili.
Jblw143
Wedding: 3/20/10
The whole staff at Merlili was very friendly and welcoming. They weren't on top of you when looking through the dress, which I appreciate. The dress I bought arrived on time, although the alterations weren't done on time, due to circumstances out of their control, they made sure I had my dress on time. Overall it was a pleasure working with them and I would recommend Merlili to anyone. Thank you!
moniMC
Wedding: 2/14/10
When I was shopping for wedding dresses I could not have asked for a better place than Merlili. Everyone that works there was wonderful and so helpful.
naka
Wedding: 1/5/10
The ring my husband got for me was from Merlili, and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.
Liz and Randy
Wedding: 11/28/09
My dress was beautiful and I felt like a princess in it! The ladies at the shop are wonderful and feel like family!
Fishingchick
Wedding: 7/18/09
Merlili is a one of a kind bridal store, from the moment you walk in you are being helped and attended too. Lily and Martha attended to all my needs and requests. Every time I called the store Lily and Martha knew exactly who I was and they took care of me on personal real level –great customer service. Buying my wedding dress and my bridesmaid dresses from Merlili was the easiest choice I made in my wedding planning. I highly recommend Merlili, it is a top notch store.
bride and groom
Wedding: 7/10/09
Wonderful dress selection and exceptional service. Prices that fit almost every budget.
Lily
Wedding: 7/3/09
I was so happy that I had an experience with Merlili.The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful.
nicole
Wedding: 6/27/09
From the time I walked in the door, I knew this was the place I would find my dress. Martha was so helpful and actually selected my dress which was a dream. They made a number of alterations that were done to perfection. The level of commitment to the bride and her dress was amazing! If you want that one of a kind dress with a high level of attention Merlli is your place.
amedina
Wedding: 6/27/09
Merlili is a store I would recommend to all brides because you get great value and service simultaneously.