BRELEX BOTANICAL DESIGN & RENTAL

Brelex Rentals were great...Maggie who took my reservation and handled all of the formalities was very friendly and extremely accommodating. The chairs were delivered on time and looked great. Also, Brelex is the most affordable company I could find. Great value for the buck.

I am not the type of bride that had my wedding all planned out. When it came to picking linens I was a bit overwhelmed with all the possible combinations. Everyone at Brelex was extremely patient with my fiancé and I. We were there for a good amount of time before we decided and they couldn't have been nicer. We ended up renting linens, chairs, highboy tables and lounge furniture from them. They had very good prices and the items were in great condition. I am very picky when it comes to the quality of linens and chairs. I've been to a couple events where I have seen scratches or paint chipped or dripped on the chairs and it throws off the aesthetic. Everything looked new at my wedding. I was very happy with them!

They don’t even deserve a grade, except they have great prices. Terrible communication. They have no customer service at all. We ordered chiavari chairs, napkins and palm trees (crucial part of our ceremony set up- blocked the pool from the terrace). I was a little nosey and took a peek to see how things were being set up for the ceremony on the day of the wedding. I noticed that the seats were set up but that the 8’ palms that we ordered were missing. My venue coordinator called Brelex and was told that their truck broke down and that they would offer a refund. Mind you that it is just 2 hours to my ceremony, and we had to have trees. No one contacted us to inform us that they would not make it, not even when they dropped off the other items. We only noticed when I saw that they were missing and had my venue call them. The following week, I received a call from Brelex telling me that they wanted their napkins back ASAP for another event. I didn’t have the napkins, and I also wasn‘t dropping everything to drive from Fort Lauderdale to Hialeah to drop them off. The truck drivers from Brelex forgot to grab them when they picked up the chairs. The venue coordinator had them stored safely in her office. I mentioned that I wanted my refund for the trees during the same phone conversation and was told I needed to return the napkins. A few days later I called again asking for a refund. My info was taken down. A few more days later I called again. My info was taken down again. At this point, I was getting pretty angry. I eventually got my money back, after 5 or 6 phone calls, about a month after my wedding. I didn’t get the delivery fee refunded like I asked. I would not recommended this company after this ordeal. I’d find someone else more reliable.

This vendor was great to work with and super flexible with everything. They are a true pleasure to work with and I will definitely be using them in the future. I was in LOVE with our linen. So beautiful and elegant! Their prices can't be beat either! Thank you so much for everything!

They offer the best price hands down – we looked all over for the best deal in linens, chairs and chargers and Brelex blew everyone out of the water. The delivered the rentals 2 days early, everything was perfect, in amazing condition and they staff was kind and really enjoyable to work with. 2 days before the wedding, we needed to add on a guest, we called the owner on his cell at 7 pm, he said NO WORRIES, it’s on us. The put the extra chair, charger and napkin on the truck and didn’t charge us AND waived the delivery fee!!! Their customer service was amazing and it added so much to our décor. They have literally every color and type of linen imaginable. I went wild in their warehouse. Love them.

Buyer beware when dealing with this company! Any consumer considering using this company I would strongly suggest going with another vendor. They were hired thru our decorator to provide tables and chairs. They totally disregarded the delivery time and showed up 2hrs late causing undue inconvenience on everyone else and negatively effecting the timeline of entire event. When the delivery personnel finally arrived they were indifferent and unloaded equipment at a snails pace. Owner was notified and failed to acknowledge his error. He has gotten a reputation for not accepting responsibility when things go wrong within his company. Established caters will not work with him. The perceived savings are NOT worth jeopardizing your special event.

affordable, flexible and extremely friendly. We were very happy with our services